Returns & Exchanges
We want you to love your House of Sunny pieces, but if something isn't quite right, you can return your items within 14 days of delivery for a refund or exchange. Please ensure all garments are unworn, unwashed, and still have their original tags and eco-friendly packaging attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging and include the completed return form inside the parcel to ensure swift processing.
- 3.Ship It Back
Generate your prepaid shipping label through the portal, attach it to the outside of your package, and drop it off at your nearest authorized collection point.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund to the original payment method or issue your exchange within 7-10 business days.